- Open Access
The usefulness of a clinical 'scorecard' in managing patients with sore throat in general practice
© Bakare and Schattner; licensee BioMed Central Ltd. 2010
Received: 14 September 2009
Accepted: 29 July 2010
Published: 29 July 2010
Objective: To evaluate the usefulness of a clinical scorecard in managing sore throat in general practice.
Design: Validation study of scorecard for sore throat with a throat swab culture used as the 'gold standard'.
Setting: A solo family practice in rural New South Wales, Australia
Participants: Patients attending with sore throat.
Patients from the age of 5 years and above presenting with the main symptom of a sore throat, and who have not had any antibiotic treatment in the previous two weeks, were invited to participate in the study. The doctor completed a scorecard for each patient participating and took a throat swab for culture. Adult patients (> 16 yrs) were asked to complete a patient satisfaction questionnaire, while guardians accompanying children (5 yr to < 16 yrs old) were asked to complete a similar, guardian questionnaire.
Main outcome measures:
1. Ability of a new scorecard to differentiate between bacterial and non-bacterial sore throat.
2. Patients' trust in the scorecard.
The scorecard has a sensitivity of 93.33%, a specificity of 63.16%, a positive predictive value of 50% and a negative predictive value of 96%. The sensitivity is better than other sore throat scorecards that have been published but with a slightly lower specificity.
There was a high level of patient trust in the scorecard was (85.8% agreement). Patients also trusted their doctor's judgement based on the scorecard (90.6% agreement).
As the scorecard has a high sensitivity but only a moderate specificity, this means that it is more reliable for negative results, i.e. when the result suggests a viral infection. When the result favours a bacterial sore throat, then a high sensitivity can mean that there are a number of false positives. GPs can be confident in withholding antibiotics when the scorecard indicates a viral infection.
The management of sore throat in general practice is traditionally based on the doctor's clinical judgment and empirical treatment. However, as the rate of prescribing remains quite high for a condition mostly due to viral causes, distinguishing between non-bacterial and bacterial causes of sore throat is still important .
Comparison of new scorecard with other scoring systems used in diagnosing group A streptococcal (GAS) pharyngitis
Study author (year)
Features included in final algorithm
Age group (years)
Positive predictive value(%)
The current scorecard
Ten criteria (See Figure 1)
5 yrs to 99 yrs
Season (late winter or early spring) Age (5-10 years) Elevated white blood cell count Temperature > 38°C Sore throat Absence of cough Headache Pharyngeal erythema or oedema or exudates Tender or enlarged cervical lymph nodes
History of fever Tonsillar exudates Tender and enlarged anterior cervical lymph nodes Absence of cough
This study sought to ascertain whether a new scorecard shows benefits over other ones published in the medical literature. For example, the widely used Centor scorecard has less than optimal sensitivity and specificity. When tested in an urban emergency department using the four criteria, throat culture was positive in 56% of these patients and in patients meeting three criteria, the positive predictive value of a positive culture was only 30% to 34% .
The new scorecard was developed from ten criteria which included 4 from Centor (i.e. tonsilar exudates; tender anterior cervical adenopathy; fever by history; and absence of cough). One criterion was taken from Breese's study  (season of illness - late winter or early spring), and one from Wald's study  (age 5-15 years).
The four remaining criteria were selected by the investigator as they seemed relevant to sore throat and were considered useful in increasing the accuracy of the scorecard, based on the author's experience. These criteria included:
History of exposure to group A streptococcal sore throat infection .
Purulent nasopharyngeal discharge associated with sore throat .
Duration of illness > 5 days; longer duration of symptoms or illness may indicate a Strep A sore throat .
The investigator was of the view that by including additional clinical features to the 4 Centor's criteria, the accuracy of a scoring system could be improved. The aim of this study was therefore to evaluate the validity of a newly developed clinical scorecard in managing sore throat and also to determine the acceptability of this scorecard by patients and carers. While an instrument may be successfully validated, it may not necessarily appeal to the subjects for which it was intended, in this case, the patients and carers. Hence, the importance of also studying the acceptability of the scorecard.
The study was conducted by the investigator, a solo family physician working in Cobar, a rural town in New South Wales, Australia, with a population of close to six thousand people. The investigator worked full time in his medical practice which was open for 9 -10 hours daily, six days a week. There were on average 30 to 50 patients per day, with over two hundred per week. The research took place at the investigator's practice between April and December 2006 following ethics committee approval from Monash University.
The Centor criteria have provided the most widely used and accepted scorecard in America and in many other countries. The proposed new scorecard of ten factors, therefore, contains Centor's four factors and six additional factors as explained in the previous section. The final version of the scorecard is presented in Figure 1.
A patient/guardian perception questionnaire on sore throat was developed for this study using a five point Likert scale (5 Strongly agree, 4 Agree, 3 Neutral, 4 Disagree and 1 Strongly disagree). This questionnaire examined attitudes to and beliefs about the use of a scorecard and also collected additional information such as the severity of symptoms of the current sore throat.
Patients were made aware of the study via a poster placed in the waiting room and at the reception area. Patients from the age of 5 years and above presenting predominantly with a sore throat and who had not had any antibiotic treatment in the previous two weeks were sequentially invited to participate. If they or their guardian agreed, one or the other then signed a consent form.
A throat swab was taken from all patients participating in the sore throat study by rubbing vigorously against each tonsil as recommended by Brien and Bass . After taking the swab, the doctor completed a scorecard for each patient participating in the study. Adult patients (>16 yrs) were asked to complete a patient questionnaire, while guardians accompanying children (5 yr to <16 yrs old) were asked to complete a similar, guardian questionnaire. Patients either completed the questionnaire while still in the consulting room or in the waiting room. This was then placed in a secure box in the reception area or handed back to the doctor by the receptionist.
Handling of throat swab
The throat swab was transported in an individually covered Stewart's transport medium to the regional pathology service in Dubbo, New South Wales, Australia, for microscopy, culture and sensitivity. The throat swabs were forwarded within 24 hours of collection.
Cultures showing any group A beta haemolytic Streptococci, Streptococci groups B, C and G, and staphylococci were considered positive. Cultures showing mixed respiratory flora, Candida and non-specific growths were considered negative. Undertaking viral studies was not feasible in this setting and so the absence of bacterial growth was assumed to reflect a viral infection or other minor causes such as allergy.
Patients were assigned to one of two groups based on the results of the scorecard:
Bacterial group A: patients who had a bacterial score of ≥ 5 and a non-bacterial score of ≤ 4.
Non-bacterial group B: patients with a non-bacterial score of ≥ 6 and a bacteria score of ≤ 4 on the scorecard.
The data obtained from the scorecard, the throat swab pathology reports from the laboratory and the questionnaires were checked and then tabulated using the Microsoft Excel program. They were subjected to a recheck and analysis by a statistician. The sensitivity, specificity, predictive values and the accuracy of the scorecard were determined by comparing the scorecard findings with the gold standard of the throat swab. Data from the completed patient and guardian questionnaires were analysed using histograms to plot the frequencies of responses to the questionnaire against the 5 Likert scale responses. The Pearson's product moment test was used to confirm that the correlation between the scorecard and the throat swab results were within an acceptable range. The analysis was repeated using the non-parametric Spearman's rho test. Cronbach's alpha was used to verify that the internal consistency of the guardian and adult questionnaires was within an acceptable range.
Over a thousand patients were seen between April and December 2006, out of which one hundred and eighteen patients presented with sore throat. All of these were approached to enter the study, but 12 patients were excluded either because they had refused a throat swab or refused to complete a questionnaire.
Participants in the study included twenty-four children under the age of 16 years who were accompanied by parents or guardians (22 mothers, 1 father and 1 grandmother), with fourteen of the children being male and with a mean age was 8.71 years (standard deviation 3.76, range 5 to <16 yrs). There were 82 adult patients, with 30 of them being male. The mean age in the adult group was 34.85 (standard deviation 15.25, range 15 to 81).
Aetiology of sore throat: child group
Number of patients
Aetiology of sore throat: adult group
Aetiology of sore throat by group
Normal throat flora
Total number of subjects
Aetiology of sore throat for all subjects (combined)
Number of patients
A total of 94.3% of patients agreed that they would rely on their doctor to decide whether or not they needed an antibiotic. If there was a reliable scorecard, 85.8% of patients would trust such a scorecard.
Validation of the scorecard
The Pearson product-moment correlation between the scorecard and the throat swab for the guardian group was -0.454 (significant at the .05 level), and for the adult group was -0.531 (significant at the .01 level). In general, correlation coefficients of at least 0.7 are considered 'strong', although the above results are acceptable.
Cronbach's alpha for the guardian (i.e. child) group was 0.685 and for the adult group was 0.670, and these are acceptable values for internal reliability.
The sensitivity of the scorecard was 93.3% and the specificity was 63.2%, giving an accuracy of 58.9%. This means that the scorecard gave a reliable answer in just over half (i.e. 58.9%) of patients who presented with a sore throat. Most other scoring systems have either a lower or at least no better accuracy. Although more sensitive, the new scorecard has a lower specificity (63.2%) than other scoring systems, e.g. Breese (85%) and Centor (67%-91%) . The new scorecard is therefore, with a sensitivity of 93.3%, more likely to confirm a bacterial sore throat than other previous scorecards, but a little less likely to identify a 'true negative', which is a viral sore throat. The implication of this in clinical practice is that doctors may be more confident when the scorecard indicates a viral sore throat, but when it predicts a bacterial sore throat, given that the scorecard has a low specificity, (i.e. a high false positive rate) we cannot be absolutely confident that it is bacterial. Follow up of the patient may be required to ensure that the sore throat resolves as would be expected for a viral cause, and if it does not, it should be treated as bacterial.
Apart from age less than 16 years, none of the other ten criteria in the scorecard emerged as an independent predictor of bacterial infection for sore throat.
There are several limitations to this study. First, the current study was conducted by only one investigator with a fairly small number of subjects (106). Hence further studies may be necessary to confirm the findings. Comparable studies had higher numbers of subjects, for example, there were 234 in Centor's study , 670 in Breese's , 513 in McIsaac's  and 418 in Walsh's .
No sample size calculation was undertaken to determine how many patients with sore throat are required to develop a more accurate scorecard than existing ones. In that sense, this study must be considered to be a pilot study.
Other researchers have used only bacterial throat swab cultures to investigate sore throats and have not done viral cultures on pragmatic grounds [15, 16]. The diagnosis of viral infection is therefore presumptive. The same applies to this study.
The original wording of two of the items in the scorecard could have been clearer. Questions 7 and 10 were stated negatively and were therefore reverse scored in the analysis. They could have been positively stated in the first place and then reversely scored if necessary.
Further, there were limitations with criterion 4 which referred to a history of exposure to a person with bacterial sore throat infection (e.g. GAS, Group C, Strep pyogenes). It is of course hard to prove the cause of a sore throat from the taking of a history. This criterion was often scored as a "No" in doubtful cases (i.e. non-bacterial). This might have skewed the overall scorecard result toward the non-bacterial causes, but the extent of such an effect is unknown. It should be noted that the scorecard cannot differentiate between Streptococcal groups A, B, C or G based on clinical presentation.
The usefulness in patients under 5 years of age is unknown as they were excluded from the study, given that it would have been too difficult to take throat swabs from them.
Although patient trust in the use of the scorecard is high, there is some evidence that where laboratory tests are available and practical, such as the rapid antigen test, patient trust in their doctor's judgement, with or without a scorecard, is diminished . However, as the use of these tests remains severely limited, clinical scorecards such as the new one can be helpful as a practical tool for decision making in general practice.
The sore throat scorecard presented in the current study appears to be more sensitive than several others published in the literature. However, its specificity is a little less. While all the other scoring systems focused on Streptococcal group A infection only, the new scorecard also included other bacterial organisms as pathogens.
The scorecard could predict non-bacterial sore throat in 96% of cases when the bacterial score was less than or equal to four (i.e. its negative predictive value). However, the positive predictive value of the scorecard was 50%, meaning that the scorecard could predict bacterial sore throat infection in about 50% of the cases when the bacterial score was greater than or equal to five.
Ideally, the scorecard would be both sensitive and specific. However, given that the problem with antibiotic use in general practice tends to be overuse, it would be preferable if the scorecard identified few false positives. Unfortunately, given the relatively low specificity, "positive" results may give more false positives than ideal. On the other hand, a "negative" result is clinically significant in that it tends to rule out bacterial sore throat because the new scorecard has a sufficiently high sensitivity (93.3%), i.e. low false negatives. In summary, the scorecard is most useful when the result is negative.
Further research is required to study the attitudes of doctors to the scorecard at the point of care. However, trust by patients was high.
Our gratitude to: All patients who participated in the study. The staff at Orana Pathology, Dubbo, NSW, for providing pathology support and advice. A/Prof Rosemary Clerehan, Dr Sheila Vance, Vicky Ryan and staff at the School of Primary Care, Monash University, who assisted with the research program. Professor Leon Piterman for early support in developing the study.
- Danchin MH, Curtis N, Nolan TN: Treatment of sore throat in light of the Cochrane verdict: is the jury still out? Med J of Australia 2002, 177: 512–515.Google Scholar
- Graham TAD: Diagnosis and treatment of pharyngitis. Can J of Emergency Medicine 2002, 4: 429–430.Google Scholar
- Bisno AL: Diagnosing strep throat in the adult patient: do clinical criteria really suffice? Ann Intern Med 2003,139(2):150–151.PubMedView ArticleGoogle Scholar
- Breese BB: A simple scorecard for the tentative diagnosis of streptococcal pharyngitis. Am J Dis Child 1977, 131: 514–517.PubMedGoogle Scholar
- Wald ER, Green MD, Schwartz B, Barbadora K: A streptococcal score card revisited. Ped Emerg Care 1998, 14: 109–111. 10.1097/00006565-199804000-00005View ArticleGoogle Scholar
- Kahan S, Smith EG: In A Page: Signs & Symptoms. In Lippincott Williams and Wilkins. Philadelphia; 2004.Google Scholar
- Hernanadez CG, Singleton JK, Aronzon DZ: Primary care paediatrics. In Lippincott Williams and Wilkins. Philadelphia; 2001.Google Scholar
- Zwart S, Sachs APE, Ruijs GJH, Gubbels JW, Hoes AW, Meker RAD: Penicillin for sore throat: randomised double blind trial of seven days versus three days treatment or placebo in adults. BMJ 2000, 320: 150–154. 10.1136/bmj.320.7228.150PubMed CentralPubMedView ArticleGoogle Scholar
- Boruchoff SE, Weinstein MP: Throat cultures and other tests for the diagnosis of pharyngitis. 2006. [http://www.uptodate.com]Google Scholar
- Guidelines & Protocols Advisory Committee: Diagnosis and Management of Sore Throat. British Columbia Medical Association. British Columbia 2003. [http://www.health.gov.bc.ca/gpac/guideline_throat.html]Google Scholar
- Brien JH, Bass JW: Streptococcal pharyngitis: optimal site for throat culture. J Pediatr 1985, 106: 781–783. 10.1016/S0022-3476(85)80354-1PubMedView ArticleGoogle Scholar
- Centor RM, Witherspoon JM, Dalton HP, Brody CE, Link K: The diagnosis of strep throat in adults in the emergency room. Med Decis Making 1981, 1: 239–246. 10.1177/0272989X8100100304PubMedView ArticleGoogle Scholar
- McIsaac WJ, White D, Tannenbaum D, Low DE: A clinical score to reduce unnecessary antibiotic use in patients with sore throat. Can Med Association J 1998, 158: 75–83.Google Scholar
- Walsh BT, Bookheim WW, Johnson RC, Tompkins RK: Recognition of streptococcal pharyngitis in adults. Arch Intern Med 1975, 135: 1493–1497. 10.1001/archinte.135.11.1493PubMedView ArticleGoogle Scholar
- Gerber AM, Shulman TS: Rapid diagnosis of pharyngitis caused by group A streptococci. Clin Microbiology Review 2004, 17: 571–580. 10.1128/CMR.17.3.571-580.2004View ArticleGoogle Scholar
- Bartlett JG: Approach to acute pharyngitis in adults. 2006. [http://www.uptodate.com]Google Scholar
- Worrall G, Hutchinson J, Sherman G, Griffiths J: Diagnosing streptococcal sore throat in adults. Can Fam Phys 2007, 53: 666–671.Google Scholar
This article is published under license to BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.